PRODUCTS & MATERIALS
What are your products made from?
What are your products made from?
Our tableware and wall hangings are made from a poly-cotton blend using recycled fabrics. So your table looks beautiful and the planet gets a little love too.
Are your fabrics spill-safe?
Are your fabrics spill-safe?
Absolutely — that's the whole point. Life happens loudly, and our fabrics are designed to handle it. A quick wipe takes care of most things, and the rest is a machine wash away.
How do I care for my pieces?
How do I care for my pieces?
Machine wash and tumble dry on low. That's it. No fussing, no dry cleaning, no drama.
Are your products suitable for outdoor use?
Are your products suitable for outdoor use?
They're designed for real life, so a relaxed outdoor lunch? Absolutely. We'd avoid leaving them out in heavy rain or sustained direct sun for extended periods (weeks), but they're made to be used and enjoyed — not just admired.
What sizes are your tablecloths available in?
What sizes are your tablecloths available in?
We offer a range of sizes to suit different tables. Head to the individual product pages to see all options, or get in touch if you need something specific — we do custom sizing too.
ORDERS & PRODUCTION
Are your products made to order?
Are your products made to order?
Yes, everything is made to order. Your pieces are produced specifically for you — no sitting in a warehouse, no wastage, no landfill. It's a model we're proud of.
How long does production take?
How long does production take?
Allow 5–7 working days for production and shipping. We'll keep you posted along the way.
Can I order a custom size?
Can I order a custom size?
Yes. If you need a size that isn't listed on the product page, reach out to us directly via our contact page and we'll sort it out.
Do you do corporate or bulk orders?
Do you do corporate or bulk orders?
We do — and we love a good table moment at scale. Whether it's a restaurant, event, or corporate gifting project, contact us directly and we'll work out the details with you.
SHIPPING & DELIVERY
Do you ship internationally?
Do you ship internationally?
Yes — we ship to a wide range of countries worldwide. Your cart will confirm shipping options at checkout.
How much does shipping cost?
How much does shipping cost?
Free shipping on all South African orders over R2200. For orders under R2200 and for international shipping, rates are calculated at checkout.
Will I get tracking information?
Will I get tracking information?
Yes — you'll receive tracking details once your order has shipped so you can follow its journey to your table.
RETURNS & QUALITY
What is your returns policy?
What is your returns policy?
Because everything is made to order, all sales are final and we don't offer exchanges or refunds. It's the flip side of a low-waste model — and we hope you appreciate why. That said, if something arrives with a quality issue, we absolutely want to know about it and will make it right.
What if my order arrives damaged or faulty?
What if my order arrives damaged or faulty?
Please contact us via the contact page as soon as possible with a photo of the issue. Quality matters to us enormously and we'll resolve it quickly.
WALL HANGINGS
How are the wall hangings hung?
How are the wall hangings hung?
They come ready to hang — no DIY required. Each piece has a wooden rod at the top and bottom, with all fixtures already in place. If you prefer a lighter, more relaxed look, the bottom rod can be removed for a breezier drape.
What sizes are available?
What sizes are available?
Multiple sizes are available per design. Check the individual product pages for the full range, or contact us if you're after something specific.
GIFTING
Do you offer gift vouchers?
Do you offer gift vouchers?
Yes — gift vouchers are available in the store.
Can I include a gift message?
Can I include a gift message?
Please reach out to us directly if you'd like a gift message included with your order and we'll do our best to accommodate.
BRAND & DESIGN
Who designs the CS Decor prints?
Who designs the CS Decor prints?
Some designs are original Cara Saven creations; others are collaborations with artists we love — like Hermien van der Merwe and Kelli Botha from Kalm Living. Every print has a story worth knowing.
Is CS Decor related to Cara Saven Wallpaper?
Is CS Decor related to Cara Saven Wallpaper?
Yes — CS Decor is the decor arm of the Cara Saven brand. If you've ever loved one of our wallpaper designs, this is how you bring that same energy to your table and your walls. You can explore the full wallpaper and fabric range at carasaven.com.
